The Vital Factor Health and Wellness

◆  Services

Consultations built around how much time you need, and how urgently

From a quick 10-minute online check-in to a full 4-week programme, here’s every way to work with us — and what each one costs.
New Patients

New Patient Consultation

R670 · 1 hour
A full holistic workup — we work through symptoms, history and the seven body systems to find the underlying cause, not just the symptom.
Existing Patients

Follow-Up Consultation

R560 · 1 hour
Booked roughly a month after your first visit, to review progress and adjust your plan.
Quick Advice

Online Wellness Advice

R300 · 10 minutes
Fill in a short form covering your symptoms and 7 body systems, then get a focused phone or video call with supplement guidance.
Acute Issues

Clinical Care Consultation

R450 · 15 minutes
A quick face-to-face consultation for anything that started within the last week — flu, cough, and similar concerns.
Structured Programme

4-Week Health Coaching Programme

R3,600 · 4 weeks
Four 45-minute consultations across four weeks, built around one specific goal — from joint pain to energy and vitality.
Online

Natural Medicine Shop

Nationwide delivery
Our full curated range of herbal, homeopathic, Chinese medicine and probiotic products, couriered anywhere in South Africa.
◆  The process

How a consultation works

01

Choose your entry point

Pick the option that matches your time and need — a quick online check-in or a full consultation.
02

We assess

We work through your symptoms, history and relevant body systems — no guesswork, no upselling.
03

We personalise

You receive a plan built for your case, drawing on herbal, homeopathic and Chinese medicine where appropriate.
04

We follow up

Follow-up consultations and shop support keep your plan working as your health changes.
◆  Questions

Frequently asked questions

For many chronic and lifestyle-related complaints, herbal, homeopathic and Chinese medicine can genuinely help alongside your existing care. But there are non-negotiables: we will never advise stopping effective conventional treatment such as ARVs for HIV, anti-TB medication, or antibiotics for a serious infection where there is no equally effective natural alternative. Natural medicine complements this kind of treatment — it does not replace it.
New to the practice with an ongoing issue? Start with a New Patient Consultation. Have a quick question and want supplement advice? Online Wellness Advice is the fastest route. Something acute like flu or a cough? Book a Clinical Care Consultation. Want a structured plan for a specific goal over a month? The 4-Week Health Coaching Programme is built for that.
Yes. While our physical health shop is based in Heidelberg, Gauteng, our online store ships curated herbal medicines, homeopathic remedies, Chinese herbal medicine, probiotics and more nationwide.
Every product we sell has been personally tried, tested and evidence-checked by a clinician before it’s added to the shop — nothing is stocked purely because it’s trending.
Yes — Online Wellness Advice and parts of the 4-Week Health Coaching Programme can be done remotely by phone or video call, so clients anywhere in South Africa can get guidance.
◆  Not sure where to start?

Tell us what’s going on and we’ll point you to the right option